The Bertz Group Opens For Business

Thanks for stopping by! This is the home of The Bertz Group, a Santa Barbara, CA-based technology consulting firm. Specializing in small to mid-size business and residential computer and network consulting, we are willing to take on any problem, no matter how big or small. Director of The Bertz Group, Kerry DeVilbiss, a Microsoft Certified Professional and I.T. consultant extraordinaire, had this to say about the launch of business: “It... [Read More...]

Registry Corruption

Error message – “Windows could not start because the following file is missing or corrupt: C:WINDOWS SYSTEM32CONFIGSYSTEM.” I’ve seen this problem many, many, times. It might occur when the computer is shutdown suddenly and unexpectedly, causing corruption of the file system, or physical disk failure. Could be that the planets are out of alignment and Mercury is in retrograde. It almost certainly means the death of a Windows... [Read More...]

Death of an iPhone

On Friday my iPhone, cold and lonely, ran out of charge and never came back to life. Multiple chargers, multiple cables, much troubleshooting, and all I got was a brick. Black screen, no signs of life, total asystole. It’s a mighty fine thing that I was snowboarding the whole weekend, making it a little nice, actually, that I was out of touch. (Until I needed to look things up on the way home!)  So I called Apple on Monday, and on Tuesday my... [Read More...]